Privacy Policy

At Modern Plastic Surgery (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us, including when you visit our website, submit forms, or communicate with us via phone, email, or SMS (text messaging).

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with personalized services and to improve your experience with us. The types of information we collect include:

Personal Information:

  • First Name

  • Last Name

  • Email Address

  • Phone Number

  • Contact Preferences

  • Appointment Details

Non-Personal Information:

  • IP Address

  • Browser Type and Device Information

  • Website Usage Data (e.g., pages visited, time on site)

2. How We Collect Information

We collect information in the following ways:

  • When You Provide It Directly: This includes when you fill out forms on our website, such as contact forms, appointment requests, and consultation sign-ups.

  • Through Automated Technologies: We may collect certain information automatically when you visit our website using cookies or tracking technologies.

  • Through SMS/Text Messaging: If you opt-in to receive text messages, we collect your phone number and may send you appointment confirmations, reminders, or promotional messages.

  • Through Email Communication: When you subscribe to our email list, we collect your email address to send you relevant information.

3. How We Use Your Information

We use your personal information to:

  • Schedule and manage your appointments

  • Provide customer support

  • Send reminders and confirmations for appointments via SMS or email

  • Respond to your inquiries and provide consultation follow-ups

  • Send promotional offers and updates, if you have opted-in

  • Analyze and improve our services through website usage data

  • Ensure compliance with legal obligations

4. Text Messaging

By opting in to our SMS services, you consent to receive appointment confirmations, reminders, and promotional messages. You may receive up to 15 messages per month.

Opting Out: You can opt out of receiving text messages at any time by replying "STOP" to any SMS message you receive from us. Standard message and data rates may apply.

We will not share your phone number or SMS usage information with third parties without your consent, except as required by law.

5. Sharing Your Information

We may share your information with third parties under certain circumstances, such as:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in providing services, such as CRM systems, scheduling software, and payment processors.

  • Legal Compliance: We may share information to comply with legal obligations, court orders, or to protect our legal rights.

  • Business Transfers: In the event of a business merger or sale, your information may be transferred as part of the business assets.

6. How We Protect Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect it from unauthorized access, loss, or misuse. This includes:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Regular security audits and updates

  • Restricted access to personal information by authorized personnel only

7. Data Retention

We retain your personal information only as long as necessary to provide services to you or as required by law. After this period, we securely delete or anonymize your information.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files that are stored on your device when you visit our website. These cookies help us:

  • Recognize returning visitors

  • Understand user behavior on our website

  • Improve website performance

You can choose to disable cookies through your browser settings, but doing so may affect the functionality of the site.

9. Your Privacy Rights

Depending on your location, you may have rights related to your personal information, including:

  • Access: You may request to see the personal information we hold about you.

  • Correction: You may request that we correct or update your personal information.

  • Deletion: You may request that we delete your personal information.

  • Objection: You may object to the use of your personal information for certain purposes, such as marketing.

To exercise any of these rights, please contact us using the contact information below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the “Last Updated” date at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Modern Plastic Surgery
Phone: 818.823.0655
Email: info@modernplasticsurgeryla.com
Address: 23945 Calabasas Rd #116, Calabasas, CA 91302